Live insights
See revenue, repeat visits, and churn risk as they happen.
Next best action
Lattice tells you who to reach and what to send.
46,800
Customer records unified
Revenue recovered
$265,800
Revenue recovered
We're built on a memory engine — software that learns each customer over time and turns that memory into the right action, automatically. It's the moat no dashboard or email tool can match.
Explore the memory engineMost tools own one slice of the customer journey. EngageIt runs all of it on a single memory engine — so every new lead and every action makes the next one smarter.
Customer records unified
Plug in your store, POS, and channels — EngageIt builds one profile per customer automatically.
Start free
Launch rewards and promotions in minutes, deliver them straight to a customer's phone, and track every redemption back to revenue.
One composer for every channel, with send-time intelligence so each message lands exactly when a customer will act.
Orders, visits, messages, reviews, and rewards — unified into a single living profile, with identities resolved automatically across every source you connect. The same person is never four different records again.
See revenue, repeat visits, and churn risk as they happen.
Lattice tells you who to reach and what to send.
Launch rewards and promotions in minutes, deliver them to a customer's phone, and tie every redemption back to revenue.
Lattice intelligence studies every customer's patterns and surfaces the next best action, the revenue at risk, and who's about to slip away — in time for you to act. AI agents then draft the copy, build the segments, and trigger the follow-ups, so the work that used to take a whole marketing team simply happens on its own.
One platform instead of eight
disconnected apps.
Your growth keeps running
while you sleep.
Every order, visit, message, and reward in one living profile — identities resolved automatically.
An AI agent answers calls and chats 24/7 — booking, answering, and following up on its own.
Reach customers across email, SMS, and RCS from one composer — with built-in opt-out compliance.
Win-back, replenishment, and re-engagement that fire automatically when a customer goes quiet.
Branded landing pages that capture leads in minutes — no developer required.
Trackable QR codes that route to a landing page or any link — print them anywhere and count every scan.
Generate on-brand social videos with AI avatars and publish straight to your channels.
Sync products and orders from Shopify, Square, and WooCommerce — revenue feeds the loop.
Collect, monitor, and respond to Google reviews — with automatic review requests after every visit.
Ask in plain English and your co-pilot runs the platform — pulls insights, builds segments, drafts campaigns, and takes action across every tool.
Build a full website or storefront with a visual, click-to-edit builder — AI generation, custom domains, retail and service templates.
See traffic, sources, and on-site behavior tied back to real customers — not anonymous sessions — so you know what actually drives revenue.
A prioritized to-do list of next best actions per customer — so your team always knows exactly who to reach and why, today.
Lattice surfaces the customers about to slip away and the dollars at risk — ranked, with a one-click win-back ready to fire.
Reusable, on-brand templates for email, SMS, and RCS — personalize once, send everywhere, stay consistent.
Send contracts and forms for legally-binding signature — no third-party tool, tied straight to the customer record and your deals.
Online booking with reminders and follow-ups — customers self-schedule, no-shows drop, and every visit feeds the loop.
Look up any customer and see everything the platform remembers — facts, preferences, patterns, and history in one place.
For salons, clinics, trades, and pros who sell time and expertise.
For stores selling products online or in person, anywhere you list them.
For gyms, clubs, and subscriptions that live on recurring revenue.
Not sure which fits? EngageIt adapts to your business type automatically — turn on what you need, ignore what you don't.
EngageIt runs one connected loop. Connect your data once; we build a memory of every customer, predict who needs attention, act automatically across every channel, and measure what worked — then feed the result back so the next move is smarter. The loop never stops, and it compounds.
Plug in your store, POS, forms, and channels in a few clicks. Every order, visit, and message starts flowing in — no developer, no spreadsheets.
Identities are resolved into one living profile per customer. The memory engine remembers every interaction — so the same person is never four different records again.
Lattice studies each customer's patterns and flags who's about to churn, who's a VIP, the dollars at risk, the best channel and time, and exactly what to send next.
Perks, campaigns, and messages fire automatically across RCS, SMS, and email. AI agents draft the copy, build the segments, and trigger the follow-ups — the work just happens.
Redemptions, revenue, and engagement flow back into the profile — so every result sharpens the next prediction. The loop compounds, getting smarter the longer you run it.
